Activities & Leisure Team Leader - Haven

Activities & Leisure Team Leader - Haven 

Would you like a career working for one of The Times Best Big Company in the UK?

Haven are currently recruiting for Activities Team Leaders to join our Sports & Leisure Team. 

We describe our Team’s as ‘bright and breezy’ living by our values ‘dare to care’, ‘yes I can’, ‘keep it simple’, ‘make it fun’ and ‘do the right thing’ for our guests. Our mission is to give our guests a great time with memories that last a lifetime. In return, we can offer you career opportunities of a lifetime.

With a great selection of indoor and outdoor activities available, Haven is the perfect place for families to try something new together. The Activities and Leisure teams play a key role in ensuring families feel confident, safe and happy during their activity, embracing a ‘breath of fresh air’ culture with our guests at the heart of everything we do.

Key responsibilities will be:

• Leading, coaching and training a team of activity instructors to operate all dry leisure activities on the park.
• Ensuring all activity areas are operating inline with the Bourne Leisure health and safety policies and procedures, by completing self-audits on a regular basis.
• Support the Activities Manager with recruitment & on-going training of your team with consideration given to regular reviews in order to promote development.
• Support the Activities Manager to lead & inspire your team members in order for them to promote the Haven values and exceed the business goals.
• Support the Activities Manager to operate & care for all indoor & outdoor leisure facilities including sports & play facilities as well as hire equipment.
• Facilitate an excellent and dynamic programme of sporting activities such as Archery, Climbing wall, Creative activities, Bushcraft activities and Rifle shooting.
• Motivating Activity Leaders and park rangers to deliver our brand standards to ensure that guests and owners families have the best experience possible. 
• Support the Activities Manager to achieve & grow financial performance. This is achieved through the sale of activities, hire items, retail products and the daily management of an agreed budget. 

Qualifications and experience: (Full training can be provided)

• First Aid at Work Trainer Assessor/ RLSS NPLQ Trainer Assessor
• Off ground Activity instructor qualifications, Sports instructor qualifications, 
• Has a bright and breezy personality and is able to motivate and inspire teams
• Experience of providing consistent service
• Ability to be planned and organised including rota’s, training and recruitment
• Able to display a basic knowledge of Health & Safety procedures related to the operation of a Leisure department 
• Additional training courses & qualifications will be arranged for the successful candidate dependant on requirements.

This role requires the successful candidate to undergo an enhanced DBS check. Due to the qualifications and training provided the successful candidate must be 18 years and over.

The Benefits of working with us:

•Free use of many of the Park facilities and discounts off our food and retail outlets.
•Discounted Bourne Leisure holidays for you, your family and friends.
•Reward and recognition schemes including long service and team member of the month.
•Externally recognised qualifications to give you the opportunity to develop and  progress.

Our guests and our team members are vitally important to us and we need to ensure we build effective relationships, through trust, always having an approachable, friendly and helpful attitude. This will ensure our guests feel reassured that we always have their interests at the heart of everything we do.


The Orchards Holiday Village


St Osyth, Clacton-on-Sea, Essex CO16 8LJ GBR



Employment Status


Employment Type

Fixed Term Contract

Effective Date

7 January 2020

Expiration Date

25 January 2020