Whatever the role our team at Butlins love working
as part of a team and using their exceptional customer service skills to help
our guests rediscover their sparkle. We're looking for people who naturally
thrive in a customer service environment, with strong communication skills and
who demonstrate a positive attitude even when working under pressure.
Working in a fun environment, both inside and outside we have an array of Shops and Leisure Retail venues on resort which offer varied product, such as the Showtime Studios where our Commercial Resort Photography operates from, which is the perfect place for our guests capture ‘memories that last a lifetime.’
You will also operate our Leisure offering which consists of Cinema & Kiosk operating and Bingo hosting alongside with others.
You will be responsible for all aspects of delivering a professional shopping and activity experience with seamless service whilst maintaining the sense of theatre and fun our guests expect from a holiday at Butlins.
Greet guests with a warm welcome and provide exceptional service to really prove ‘Our true intent is all for your families delight’
Help alongside our photography sales team in capturing and selling memories to our guests
Have attention to detail, with the ability to communicate at all levels and thrive under pressure
Engage and build relationships with our guests helping them get the most from their stay
Work as a team to consistently deliver day to day operations to a pristine standard
Operate a till and handle financial transactions
You will be tasked with ensuring that strict health and safety guidelines are adhered to at all times.
What are we looking for?
Team players with a can do, problem solving attitude
Lots of confidence to go and actively stir up conversations and talking points with fellow team and guests
A natural ability to engage and relate with a wide range of people
A desire to host and demonstrate exceptional customer service to our guests
Outstanding interpersonal and communication skills
An eye for a sale by making the most out of up selling opportunities
The ability to use your own initiative
Free use of many of the resort facilities and discounts off our food and retail outlets
Subsidised nursery facilities available on resort
Discounted Bourne Leisure holidays for you, your family and friends
Reward and recognition schemes including long service and team member of the month
Externally recognised qualifications to give you the opportunity to develop and progress
There may be live in accommodation available with this role for 18-year olds and over if relocating to the area
Warren Road, Minehead, Somerset TA24 5SH GBR
9 January 2020
23 January 2020