Funfair Team LeaderDo you want to continue your career, working for The Sunday Times 5th Best Biggest Company in the UK?
About the role:
A vacancy has arisen for a Full Time Funfair Team Leader in the Leisure Department. The Funfair Team Leader reports to the Funfair Manager, this is a key role in delivering high level of service to our guests.
Key tasks include:
•Leading the team towards excellence and ensuring they are high performers
•Managing the daily operations of the Funfair
•Ensuring guest safety
•Maintaining high standards of cleanliness throughout each area in our busy department.
• Ensure that our guest experience is the best that it can be in all Leisure Areas, with a focus on Funfair.
•Assist to ensure and oversee a seamless day to day operation of your area
•Be present for the guests at peak trading times in your area (where feasible)
•Ensure the venue is fit for purpose at all times.
•Manage and monitor - look & feel, experience, communication, repair and maintenance & Health and Safety of Area
•Review and management of TI, Verbatim and social media reports to understand trends, areas for opportunity and action with the Leisure Ops Manager
Create an environment of ‘High Performers with High Fulfilment’ by leading our team towards excellence.
•Recruitment – Assist with forecasting the number of team required for all breaks and ensure only the best team are selected to join our business, ensure team hold required qualifications/experience for their roles
•Culture – Role Model Butlins unique way of working in everything you do and create an environment in which your team can perform at their best
•Training – Ensure a training schedule is in place and that it is planned and aligned to all mandatory training requirements for both Butlins & Funfair Policies
•Development – Ensure every team member has an opportunity to discuss their personal development as part of their performance review and has a development plan in place where required
•Succession Planning – Use development plans to support with filling all key roles in the department.
•Goal Setting – Ensure every team member has clear expectation and goals in place to work towards – in line with our performance review time scales
•Team Welfare & Wellbeing - Implement, manage and review processes for ensuring that our team are as fulfilled, healthy and supported as they can be whilst at work. And ensure that our team know what happens if/when they need support.
•Follow the correct processes are followed as set out in our internal guidelines and ensure that we are fair and consistent at all times.
The ideal candidate will have:
•A track record of delivering superb guest service standards
•A natural ability to relate to a wide range of people
•An optimistic, enthusiastic outlook and attitude
•Initiative and a sense of responsibility
•Flexibility, empathy and commitment
•Ability to organise and prioritise a demanding workload through “hands on” management and leading by example.
•Excellent communications and motivational skills
•Ability to work under pressure
•Must be flexible with regards to working hours, to meet the demands of both the business and the team
About the benefits:
•Annual Bonus scheme
•20% off holidays for you, your family and friends.
•Regular Team offers
•Access to discounted offers from a variety of providers
•Team member appreciation and recognition schemes
No matter which role you fulfil at Butlin's, all of us are working towards our common goal of delighting our guests every time by providing amazing memories and experiences, as well as creating an environment where our team can perform at their best.
We look forward to hearing from you if your skills match what we are looking for and you would love to be part of our team
Upper Bognor Road, Bognor Regis, West Sussex PO21 1JJ GBR
10 February 2020
7 March 2020