Business Analyst

Do you want a career working for one of The Times top ten Best Big Company in the UK?

We’ve started a journey and we’re looking for the right person to help us to meaningfully contribute within an evolving team and wider community of analysts. We are looking for an analyst who will embrace and will promote our team values of guest focus, collaboration, openness and continual improvement.

Purpose of the role
•People - Building lasting relationships between our brand partners, stakeholders and  serve as a bridge between different parts and levels of our organisation.
•Process - Lead the engagement with our brands for technology focused changed  management, in a variety of certain and uncertain contexts.
•Technology - Working closely with our technology partners, becoming a key contributor  to the design of our products and services.

Key Responsibilities
•Undertake business analysis in multiple strategic IT Projects/Programmes through  various stages of the lifecycle. key areas of the lifecycle include:
oPlanning and monitoring – build robust plans to undertake analysis work, perform stakeholder analysis and effectively forecast and track work
oEliciting, analysing, validating and requirements – collaborating closely with your stakeholders in order to define clear, testable and business, stakeholder, solution, functional and non-functional requirements.
oRequirements lifecycle management – trace, prioritise and maintain requirements from inception to retirement
oSolution Evaluation – how a solution addresses the needs and measuring solution performance
•Manage Stakeholder collaboration – you will be responsible for managing a wide variety  of stakeholders with various degrees of influence and authority, ensuring alignment  throughout the whole lifecycle and building strong and trust-based relationships. 
•Building & Collaborating - help us to continue to build and promote our BA function
•Identify opportunities for continual improvement, measure the benefit of every  initiative and make personal improvements based on impact and feedback.

Key Competencies & Strengths
•Adaptable and quick learner – In a rapidly changing and evolving environment, Bourne  Business Analysts are able to quickly absorb new and different types of information and  effectively adapt existing knowledge and approaches in a variety and of certain and  uncertain contexts.
•Problem solver – Bourne Business Analyst recognise the importance of understanding the  root cause of problems and being able to clearly communicate this to their stakeholders  alongside solutions options.
•Adaptable thinker – Bourne Business Analysts enjoy working with others to generate new  ideas, different approaches and alternatives to problems or opportunities as they  arise, whilst understanding the big picture and how the elements of people, process and  technology interact as a whole.
•Visual Presenting – Bourne Business Analysts are adept at visually representing complex  concepts and models and turning them into engaging and understandable visuals.
•Decision making – Bourne Business Analysts work closely with their stakeholders to  fully understand decisions required and synthesize and present information to help them  to make better decisions
•Curiosity – Bourne Business Analysts are naturally inquisitive and continually probe  and ask questions in order to gain a clarity and depth of understanding in any subject  matter.

Key Relationships
•Team – Building and nurturing strong relationships within a small team and wider team  is essential
•Business – Building lasting trust based relationships with key business stakeholders
•IT – Building strong relationships with IT is essential for success in this role.
•Partners – Establishing robust relationships with our partners is key for success in  this role.

Qualifications and Experience 

Essential Skills
•Demonstrable Business Analyst experience (5+ years) within a mixture of initiatives  across large and medium sized organisations, including the definition, measurement and  successful outcomes of those initiatives. 
•Demonstrable experience and knowledge of working with a number of standard business  analysis techniques (eliciting requirements, process modelling, use cases, user  stories). 
•Demonstrable experience working at each stage of the lifecycle from inception to  closure. 
•Modelling & notation skills - BPMN highly desirable or UML 
•Excellent communication and interpersonal skills; proven ability to successfully work  and partner across multiple functions in an organisation. 
•Demonstrable experience of industry best practice ways of working, templates and  standards. 
•Experience using Office365 and cloud based task and resource tracking tools. 

Desirable Skills:
•Working within organisations within the leisure or hospitality industries.
•Agile and/or Kanban experience desirable. 
•BABOK, IIBA/BCS trained and certified

Some of the benefits of working with us:
• 20% team member discount on Warner Leisure Hotels, Butlin's and Haven holidays for  you, your family and friends
• Reward and recognition schemes including long service
• Externally recognised qualifications that will give you the opportunity to progress  and develop within Bourne Leisure
• Childcare voucher scheme (subject to eligibility)
• Government pension scheme

To take the next step in building the career you've always dreamed of...apply now!

Bourne Leisure Head Office


1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBR


Bourne Support

Employment Status


Employment Type


Effective Date

12 February 2020

Expiration Date

12 March 2020