Bars Venue Manager
Reporting directly to the Bars Head of Department you are responsible for delivering the following:-
Manage and monitor venue cleanliness, repairs and maintenance, heating/lighting - all 5 senses
Recruitment – Forecast the number of team required for all breaks and ensure only the best team are selected to join our business
Ensure the highest standards of service at all times
Review and management of TI, mystery shopper and social media reports to understand trends, areas for opportunity and action
Attend and feedback on your venues performance and action plans for improvements within your weekly Bars Meetings
Evolution of service in the bars – increasing volume of table service through hand helds.
Culture – Role Model Butlins unique way of working in everything you do and create an environment in which your team can perform at their best
Training – Ensure a training schedule is in place and that it is planned and aligned to all mandatory training requirements
Development – Ensure every team member has an opportunity to discuss their personal development as part of their performance review and has a development planing place where required
Succession Planning – Use development plans to support with filling all key roles in the department.
Goal Setting – Ensure every team member has RUMBA’d goals in place to work towards – in line with our performance review time scales.
Team Welfare & Wellbeing - Implement, manage and review processes for ensuring that our team are as fulfilled, healthy and supported as they can be whilst at work. And ensure that our team know what happens if/when they need support.
Reward and Recognition – Support with the implementation and management of reward and recognition for our team
Performance Manage – follow the correct processes are followed as set out in our internal guidelines and ensure that we are fair and consistent at all times.
Sales performance - Deliver sales budgets through targeting Team on helping our guests to buy (upselling), developing venue marketing and promotions and project managing product and business innovations.
Management of P&L for your venue in line with the budgets/forecast.
Stock Control – Butlins stock control policy and procedures must be followed at all Times. Budgeted gross profit and yield targets must be achieved.
Payroll – Payroll must be controlled within budget at all times ensuring you have the correct Team level in place to meet the service demand.
Ensure the Venue is adhering to all Bourne Leisure’s Mandatory regulations, policies and procedures – .Health & Safety, Fire Safety & Cash Handling.
The benefits of working with us:
•Free use of many of the resort facilities and discounts off our food and retail outlets
•Subsidised nursery facilities available on resort
•Discounted Bourne Leisure holidays for you, your family and friends
•Reward and recognition schemes including long service and team member of the month
•Externally recognised qualifications to give you the opportunity to develop and progress
If you think you have what it takes to come and be part of our team, we’d love to hear from you.
Upper Bognor Road, Bognor Regis, West Sussex PO21 1JJ GBR
5 June 2021
8 July 2021