Talent Development Specialist

We recognise the impact great talent development opportunities can have. We are looking for a great facilitator and coach that really understands the value of learning and what that brings to our one great team. This role will be instrumental in helping create, design, deliver and evaluate on a variety of different initiatives from our warm welcome, inclusion and diversity, career development, leadership, and emerging talent programmes.

As a strong facilitator, you will be skilled in delivering engaging learning interventions and you will be passionate about helping our teams to learn and grow. This role offers a great opportunity to develop your career as a Talent and Development professional and support the delivery of an evolving talent strategy that places inclusion and diversity at the heart of all development activity.

Key Responsibilities

Facilitate high impact leadership and management training courses and programmes that result in significant improvements in performance and potential.
Consider the relevance of blended learning options such as coaching, mentoring, on-the-job training, classroom training, e-learning and stimulation and make recommendations on best practice.
Maintain, develop, and regularly deliver our Head Office warm welcome, helping to create a market leading induction experience and onboarding programme.
Support and facilitate the Talent Management and Succession planning process and subsequent development plans including career planning initiatives.
Facilitate engaging, learner-led development sessions virtually and in-person to a range of team members across the business. This will range from inclusion and diversity initiatives, career growth programmes, emerging talent, and apprenticeship opportunities.
Design and use evaluation tools to ensure that our talent programmes are delivering return on investment, learning is being transferred and targets have been met.
Own the cycle of talent development on specific projects from learner insights and scoping through to evaluation and renewal ensuring design fits the needs of the learner and the business.
Develop Training Project Plans, with agreed milestones, measures, and updates with key stakeholders.
Work alongside the comms, engagement, and marketing teams to ensure that our talent programmes are visible, promoted, being celebrated and that all materials are representative of the brand.
Contribute and engage in strategic development and continuous improvement of the talent and development services we offer.

Key Requirements

The ability to flex communication style to gain maximum engagement
Excellent design and facilitation skills – creative, engaging, effective
A proven ability to apply situational styles to achieve best outcomes; seamlessly moving between; instruct, train, coach, and mentor
Hands-on experience implementing talent development programmes
Ability to be tactical when making decisions
Great interpersonal and motivational skills
Analytical and able to interpret data
Excellent organisational and time management skills
Great at influencing team at various levels across the business
A broad range of Learning & Development experience or a suitable qualification.

About us
Every year, more and more people get away from it all for a Haven holiday. Part of the award-winning Bourne Leisure family, we have 38 Haven holiday parks from Scotland to Cornwall, in stunning locations around the UK coast. For our 2.6 million guests, we’re a real breath of fresh air and we’re passionate about giving them a great time with memories that last a lifetime. 

What do we offer
•Regular team incentives with great rewards
•Opportunity to earn £300 or more when you refer a friend to join our great team
•Holidays Discounts of 20% for all of your family & friends in Haven, Butlins & Warner Hotels
•20% off in our shops and venues
•Funded qualification development opportunities from Level 2 to Masters Degrees for permanent team members
•Access to the Employee Assistance Programme including support for your wellbeing and free access to advice and expertise on financial and legal matters etc
•Fantastic discounts when making purchases from most major retailors and hundreds of discounts on everyday purchases
•Team Member of the Month Awards
•Instant Recognition schemes with great rewards through our busiest times
•Long Service awards for permanent team members

Unwavering focus on cleanliness and our reassurance to you
The safety of our team has always been our number one priority and now more than ever, we will raise our standards and expectations even higher. We have been working tirelessly since the start of the Coronavirus pandemic to find ways of being able to re-open our business by adapting how we operate, ensuring we continue to give our guests a great time with memories that last a lifetime, in a world of social distancing and an unwavering focus on cleanliness.
We have created a six-part plan, designed to ensure we create an environment where our team feel safe working and our owners and holiday makers can relax and enjoy their freedom by the coast break.  Our team plans focus on additional training, health & well-being, hygiene, PPE and break-out areas.  Team well-being is a critical area we have focussed on, ensuring our teams are working in a Safe Haven.
Safeguarding is one of our business priorities.  Our teams are committed to providing a safe and secure environment and promoting the welfare of children and young or vulnerable adults.



Bourne Leisure Head Office


1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBR



Employment Status


Employment Type


Effective Date

12 November 2021

Expiration Date

12 December 2021