Head of People

We are looking for a Head of People to join our People Team here at Butlin’s Minehead

About the role:

Responsible for all people related activity including recruitment, learning, development & talent management.

Accountable for managing and delivering change, along with leading and coaching the teams to deliver the Butlin’s people strategy of Get, Grow, Keep which will result in delivering a truly amazing place to work where our team always makes a difference to our guests.

The role is an integral part of the Resort Leadership team reporting into the Resort Director with a dotted line to the Butlin’s People Director.

Responsible for:

Working with the Resort Leadership team to ensure we have the right team, in the right place with the right skill set so we may provide our guests with memories that will last a lifetime and to support delivery of all Butlin’s priorities.

The planning, implementation and quarterly review of the resort recruitment plan ensuring the resort team have an all-inclusive and diverse talent pipeline available to meet business needs.

Coaching and developing the Resort Leadership Team so we can grow talent and deliver exceptional service to our guests, identifying all knowledge and skill gaps and the actions required to support continuous improvement.

Leading the People Change activity agenda to ensure that the leaders are equipped and skilled to deliver change is essential.

Holding quarterly people reviews with our leaders to ensure delivery of key people metrics with action plans in place to deliver results.

Coaching the leaders to improve performance across all areas and to be the custodian of performance management, personal development plans and regular reviews.

Ensure good quality training and coaching is in place and leaders take ownership for all new starters and deliver a great First 90-day experience.

Develop Organisational Capabilities using My Bourne Talent Hub and developing team through internal and external training interventions.

In conjunction with the Resort Director and Resort General Manager hold listening groups every month. 

Ensure timely team celebration, reward and recognition happens on a weekly, monthly and annual basis.  

Implement People practices, policies and procedures.

As the leader of the Resort People team you will be responsible for Team Accommodation and Team Nursery.

We are looking for:

Large/Multi-site Senior People role held for at least 5 years.

An engaging communicator.

Successful track record of leading and developing teams.

Consistently demonstrates strong leadership and influencing skills at all levels.

Ability to manage the people and change agenda through the line by influencing and engaging at all levels.

Ability to influence issues with sound judgement understanding and interpreting complex situations.

Confident to provide constructive and timely feedback to support the development of others.

Desirable: CIPD Qualified to level 5 and chartered membership.

About us:

For over 80 years we’ve delighted millions of families by giving them a great time with memories that last a lifetime, and our much-loved resorts are places full of excitement, fun, variety and opportunity. We’re not just here to do a job – we’re passionate about Butlin’s

Our founder Billy Butlin said: “You’ll never get more out of life than doing a job that you enjoy.”

If you love people, join our great team who love to delight our guests and you’ll enjoy the opportunity of a lifetime. www.butlinscareers.co.uk

What do we offer:

Discounted Haven, Butlin’s and Warner Leisure Hotels holidays for you, your family and friends.

Reward and recognition schemes.

Externally recognised qualifications to give you the opportunity to develop and progress.

Lifestyle and shopping discounts and benefits.

Why not follow us on Facebook @Butlins Careers and LinkedIn @Butlins.

#jobs #butlins #careers #headofpeople#people




Warren Road, Minehead, Somerset TA24 5SH GBR



Employment Status


Employment Type


Effective Date

19 November 2021

Expiration Date

2 December 2021