Holiday Sales Advisor - Littlecote House Hotel
Do you want a career working for The Sunday Times 6th Best Big Companies in the UK?
A rewarding career at Warner Leisure means joining one great team who aim to create a warm hearted and seamless experience across our 14 unique, beautiful and luxurious Hotels and Coastal Villages.
Purpose of the role:
• We are looking for team who can demonstrate great listening skills whether responding via phone, web chat, email or Facebook and to display a problem solving attitude when helping our guests feel supported through their booking/post booking journey.
• As a Sales, Service and Social Advisor at Warner Leisure Hotels you will work in a high performing, fast paced environment within our Contact Centre in Hemel Hempstead
• Working with an established Social team for Facebook, Webchat, Email and Trip Advisor correspondence
• Your goal is to create rewarding relationships with our guests by providing an individual, tailor made experience, ensuring you meet the Warner standard and our guests' expectation
• Providing informative and accurate advice and guidance for guests looking to book or discuss their future holiday at one of our hotels or villages.
• Previous experience within a similar position is desirable but not essential.
• This is a full time position that we are looking for and will be 5 days a week with one day being at the weekend.
The benefits of working with us:
• 20% team member discount across Warner Leisure Hotels, Butlin’s and Haven holidays for you, your family and friends
• 22 days holiday increasing to 25 days after 2 years’ service
• Reward and recognition schemes including long service
• Externally recognised qualifications that will give you the opportunity to progress and develop within Bourne Leisure
• Childcare voucher scheme (subject to eligibility)
• Government and company pension scheme
To take the next step in building the Warner career you’ve always dreamed of..
Littlecote House Hotel
Hungerford, Berkshire RG17 0SU GBR
19 November 2021
3 December 2021