Slim Chickens Team Member FOH

Slim Chickens Team Member / Shift Leader - FOH

 
The Front of House Team Member / Shift Leader serves as the face of Slim Chickens – Therefore they make that critical first and last impression on the Guests. The main purpose of the role is to create that welcoming atmosphere that our Guests associate with Slim Chickens.

About the role
Display exceptional hospitality and service along with enthusiasm and professionalism to ensure the best possible Guest experience
Display strong menu knowledge and suggestive selling to improve the Guest experience at all times
Responsible for all cash and payment transactions
Supporting the management team in ensuring the restaurant is fully set for service in line with all checklists, cleaning schedules, audit standards and brand standards
Ensure all menu items delivered to the Guest meet the company standard
Effective and professional handling of any guest complaint, informing the manager immediately
Ensure that you comply with legislation regarding Security, Health & Safety and Food Hygiene
Can fully explain and demonstrate the allergen procedures
Informing the management of any stock or equipment issues
Attend and contribute to team meetings and training sessions
Know and exceed sales targets

The ideal candidate:
•             Friendly and approachable
•             Strong communication skills
•             Customer focussed
•             Excellent organisation and time management
•             Enthusiastic and motivated with the ability to lead, coach and motivate others


The benefits of working with us:

* 50% off food in our restaurants and take away every shift you work
* Regular team incentives with great rewards
* Opportunity to earn an attractive bonus when you refer a friend to join our great team
* Holidays Discounts of 20% for all of your family & friends in Haven, Butlins & Warner Hotels
* 20% off in our shops and venues
* Free use of Pool, Gyms and many other Leisure facilities 
*Access to the Employee Assistance Programme including support for your wellbeing and free access to advice and expertise on financial and legal matters etc
*Fantastic discounts when making purchases from most major retailors and hundreds of discounts on everyday purchases
*Team Member of the Month Awards
*Instant Recognition schemes with great rewards through our busiest times
*Long Service awards for permanent team members

Safeguarding is one of our business priorities.  Our teams are committed to providing a safe and secure environment and promoting the welfare of children and young or vulnerable adults.