Brand Manager -Cooks

Cooks Fish & Chip Shop Manager

Come and join our One Great Team here at Haven! We have a fantastic opportunity for a Fish & Chip Shop Manager to join us on a full time, permanent basis, managing our on-site takeaway restaurant Cooks.

A little About Us & What We Offer

With 38 Haven Parks across the UK from Cornwall to Scotland, we are part of the award winning Bourne Leisure Group, where our Guests and Teams at the heart of everything we do.  Operating as One Great Team within a Breath of Fresh Air Culture, we are proud to be one of ‘The Times – Best Big Companies to Work For In The UK’.

- 20% Discount to you, family & friends across the Bourne Leisure brands: Haven, Butlins & Warner Hotels
- Great opportunities to develop, if that’s what you want, with funded qualifications from Level2 to Masters Degrees
- If you need some support…We offer a fantastic Health, Mind & Money Wellbeing Support Programme
- Fantastic Discounts with many national brands and retailers
- Free Use of our Leisure Facilities including Swimming Pool & Gym
- 22 days annual leave rising to 25 days after 2 years’ service
- 50% Discount in our Park Restaurants and Brand 
- Reward and recognition schemes including long service 

What You'll Be Doing

As a Fish & Chip Shop Manager, you will support the Head of Food & Beverage being responsible for engaging and inspiring your Teams within your restaurant. Providing an outstanding Fish & Chip Shop experience, ensuring service, quality and Consistency, within a clean and safe environment catering for all. You'll drive your Teams to always be Guest obsessed, meeting targets, following standard operating procedures, driving continuous improvement and ensuring that every Guest & Owner on our park has a great time with memories that last a lifetime.

- Deals with any employee relations issues as they arise.  
- Support team through 90 day induction including completion of mandatory safe and secure training 
- Takes ownership of shift and service delivery ensuring all team are guest obsessed
- Implement and maintain brand standards making routine checks in line with company procedures
- Deliver our performance targets against budget, managing stock, margin and cost control whilst ensuring      exceptional customer service  


What We Are Looking For

- Strong management and leadership skills to lead broad teams with a Food & Beverage environment 
- Confident decision maker
- Can exercise sound judgement and manage conflicting priorities when under pressure
- Have had previous responsibility for working with financial budgets
- Has previously managed a profit centre with both revenue and expenses through the individual venue management teams,