Duty Manager -Costa and Food Stall Outlets

About the Role

 We’re looking for a Duty Manager to join the team in the quick service outlets of our Pool café, Skyline Pavillion’s Costa Coffee and Evening Food Stalls. The Pool Café is a guest favourite for a quick takeaway of snacks and drinks after swimming at Splash, the brand new Costa Coffee store is located at the heart of Skyline Pavilion, serving all your favourites from Costa coffees, frappes and more, there’s something for everyone! Our Food Stalls are in various locations on the resort, serving pancakes made fresh to order, hotdogs and popcorn. As a Duty Manager you’ll be vital in helping our guest’s create smiles – getting stuck in to give them memories that will last a lifetime! It’s always showtime at Butlin’s! You’ll be part of a big team of people who are responsible for providing our guests with an altogether more fun and entertaining holiday.

The purpose of this role is to:
*Role-model behaviour by leading the way as a visible presence in the venue, delivering an exceptional dining experience for our guests
*Lead and develop the team with support of the manager
*Demonstrate effective communication and ensure your team are up to date with relevant information
*Maintain high levels of hygiene and cleanliness within the team and the venue
*Ensure compliance with Food Safety and Health and Safety legislation
*With the support of the manager, have the ability to analyse KPI’s to control food costs and labour
*Be able to follow and implement stock control systems to maximise gross profit margin

We’re looking for candidates who:

*Are passionate about delivering fantastic food and great service, putting the guests first in all you do
*Are all about about delivering exceptional experiences to guests by training and coaching the team in a fun-filled environment
*Have an eye for detail and the ability to deliver consistent brand standards
*Have experience of working in a leadership role in a quick service or volume-driven food environment and thrive on achieving both short and long term goals
*Level 2 in Food Hygiene is essential, Level 3 Food Hygiene is desirable 
*Knowledge of stocktaking, labour control and health and safety practises in busy catering environments
*Hold a personal license (desirable)
*Thrive when working in a fast paced, high-volume environment
*Are passionate about delivering exceptional experiences to guests and visitors
*We believe that your experience in a similar role will mean that you understand systems and processes such as labour budgets, food safety and health & safety, stock taking and delivering a positive gross profit

Typical working hours: working 40 hours per week, five days over seven including weekends. The role has a wide variety of shift patterns between 8am and 2am on permanent contract

Salary expectations: £23,000-£26,000 per annum, with a bonus scheme of 5%

We think working at Butlin’s is a pretty special place to be and here are just a few of the benefits of for working with us:
*Funded qualification development opportunities from Level 2 to Masters Degrees
*Free use of our pool and many other leisure facilities
*20% off food in our restaurants and take away
*Apply for free tickets for our box at the 02 Arena
*Subsidised food and drinks in our team diners
*Holidays Discounts of 20% for all your family & friends in Haven, Butlin's & Warner Hotels
*Subsidised OFSTED Nursery facilities available on resort
*Regular team incentives with great rewards.
*Opportunity to earn up to £1,000 when you refer friends to join our great team 
*Access to the Employee Assistance Programme including support for your well-being and free access to advice and expertise on financial and legal matters etc
*Fantastic discounts on loads of high street and online brands
*Team Member of the Month Awards
*Instant Recognition schemes with great rewards through our busiest times
*Long Service awards


Bognor Regis


Upper Bognor Road, Bognor Regis, West Sussex PO21 1JJ GBR



Employment Status


Employment Type


Effective Date

29 July 2022

Expiration Date

12 August 2022