Database Administrator

Our teams in the Support Centre work across all of our brands and are required to have a refreshingly supportive attitude so that they can deliver and live our values of Being Positive, Being There, Being Smart, Being Clear and Being Better.
All our team members are trusted and empowered to provide ‘Refreshing Support for our Bourne Family’ who are not just the other teams working at our Support Centre but all of the teams in all three of our fantastic guest facing brands, Butlins, Haven and Warner Leisure Hotels.

Our brands are striving to deliver exceptional service to our guests on a daily basis and the Bourne Support team are working together to deliver the same exceptional support to our colleagues by delivering and living our values:

Bourne IT is a lively, innovative and demanding environment that supports all three Brands and the world class support services centre based in Hemel Hempstead. The DBA Team an integral part of IT Support Services who strive to offer an exceptional service to the Brands. The DBA Team have a can do, will do attitude using their diverse skills to deliver timely solutions across the business. We value hard won experience but will also make room for candidates showing real potential.

As an Database Administrator I am responsible for:

•Providing BAU support, working with the Application, Infrastructure Support teams to provide a coordinated service in accordance with the ITIL best practice
•Participating in an on-call rota to provide out of hours support where required for critical business impacting incidents.
•Assisting the architecture team in understanding customer’s business requirements.
•Supporting the technical design, test and implementation of new projects and DB upgrades.
•Owning and completing complex technical tasks within the DB environments.
•Providing SQL support for projects requiring new database and DB instances including rollout and upgrades.
•To proactively monitor the database systems to ensure secure services with minimum downtime;
•Developing database support utilities, scripts and tools;
•Promoting data consistency and standardization
•Maintaining a backup and recovery strategy for database information and perform database restores as required;
•Planning for future storage capacity requirements for the server and databases;
•Review and recommend new technologies and best practices to ensure consistent and stable databases and servers;
•Acting as final point of escalation for DB related technical issues
•Supporting and maintaining databases in AWS RDS and Azure SQL

So, if you want to give your career the break it deserves then look no further........

Attributes for the Role:
•Sets their own goals and drives for own success
•Enjoys individual and Team  achievement
•Uses own judgement to make decisions
•Is a self starter with a high level of personal motivation
•Behaves with integrity and needs to be trusted
•Learns through ‘experience’ and is questioning and inquisitive.

•Enjoys working in a high energy team
•Is positive and engaging when communicating with all team members
•Has a genuine and authentic interest in people

•Is professional, demonstrating passion and energy for the business
•Work Life balance and family influence is important for success
•Has belief in the business; purpose, strategy and vision
•Is a role model for all team members and guests alike

•Lives and breathes the company values in everything they do

Measures of Success: 
•High quality solutions
•Job satisfaction
•Skills development
•Great team work
•Lives and breathes the values at all times!


•Proven 5 years’ experience as SQL and Oracle DBA
•Detailed and demonstrable knowledge of installation and operation of SQL 2008 - 2019
•Detailed and demonstrable knowledge of configuration, design, capacity planning of SQL and Oracle 
•Knowledge of HA solutions
•Knowledge of V-Sphere, VMWare tools and DB Server tuning on VM is advantageous
•Knowledge of provisioning and administering SQL server in Azure and AWS is essential 
•Good knowledge of T-SQL tuning of complex reports and PowerShell scripting
•Good understanding of Windows and Linux OS. 
•Demonstrated competency in developing efficient and effective solutions to diverse and complex business problems.
•Demonstrate a solid understanding of security and compliance principles.
•Experience of installation and patching of SQL and Oracle DB
•Administering SQL Server Reporting Services (SSRS), SQL Server Integration Services (SSIS), SQL Server Analysis Services (SSAS)
•Red-Gate SQL tools /SQL Sentry tools
•Ability to work under pressure with a minimum of supervision
•Very good verbal and written communication skills

What’s In It for You? 
- Competitive holiday allowance that rises with service 
- Holiday buy scheme 
- Annual bonus 
- 20% discount for any Haven, Butlins or Warner holiday for you, friends, and family. 
- Wellbeing support across several different topics 
- Opportunities to use our corporate box at The O2 arena for music, comedy, sport, and entertainment events 
- Exclusive discounts with several corporate partners 
- Access to fantastic learning and development opportunities, including Apprenticeships & Degrees? 
- Real career pathways? 

If this sounds like the right opportunity for you, go ahead and apply! 


Bourne Leisure Head Office


1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBR



Employment Status


Employment Type


Effective Date

29 July 2022

Expiration Date

31 August 2022