Security & Safety Team Member – Haven - copy
Security & Safety Team – Haven
Responsible for the Health and Safety of self and others and for Customer Care, a Security & Safety Team member contributes to the overall purpose of the business by providing our customers with excellent service in a safe and secure environment.
The successful applicant will be responsible for the Health and Safety of self and others, for maintaining a safe and secure environment for guests. They will also maintain acceptable noise levels in and around caravans, conducting regular perimeter patrols and performing regular safety and fire-equipment checks.
Other key responsibilities include:
•Supporting other departments
•Delivery of gas bottles
•Basic maintenance (boiler top up, electric resets)
•Delivery of first class customer care.
•Assisting customers with enquiries
•Checking membership passes
•Inspect safety equipment and fire exits
•Completion of control logs and reports
The ideal candidate must be SIA licensed, preferably with demonstrable experience within a similar role. They will also be committed and focused on delivering a professional service, have good interpersonal and communication skills as well as a positive attitude to customer care. They will also be a team player, supporting other departments such as housekeeping and reception by dealing with late arrivals.
Customer service ethic – achieving high standard of excellence
Attention to detail
Desire to go that extra mile
The Benefits of working with us:
•Free use of many of the Park facilities and discounts off our food and retail outlets.
•Discounted Bourne Leisure holidays for you, your family and friends.
•Reward and recognition schemes including long service and team member of the month.
•Externally recognised qualifications to give you the opportunity to develop and progress.
Our guests and our team members are vitally important to us and we need to ensure we build effective relationships, through trust, always having an approachable, friendly and helpful attitude. This will ensure our guests feel reassured that we always have their interests at the heart of everything we do.
Lakeland Leisure Park
Moor Lane, Flookburgh, Cumbria LA11 7LT GBR
6 November 2019
15 March 2020